Frequently Asked Questions - North Shore Public Library

For a listing of our Virtual Programs, click here.

Lobby Pickup Is Available By Request. Click Here For More Information!

If you need to contact a Librarian or need help with your library card, please see below:

Click Here To Email A Reference Librarian: info@northshorepubliclibrary.org
Click Here If You Need A New or Replacement Library Card

FAQs: What if I have an item on hold or on reserve?

Ans: You may pick up your hold/reserves at the circulation desk, or call ahead and ask for them to be ready for Lobby Pickup.

Can I return items or use the book drop?

Ans: The book drop is open for outside returns during Library hours of operation.

Can I reserve a room?

Ans: Meeting room applications are not being accepted during this time.

Can I use Museum Passes?

Ans: Please check the Museum Pass Page for the latest information and availability of Museum Passes.

What do I do if I want to use the online resources, but I do not have a card, can’t find my card, or my card is expired?

Ans: Please CLICK HERE for a new card or to request that your current card gets updated. Any questions, please email circ@northshorepubliclibrary.org, or call 631-929-4488 during Library hours.

Please use this link to connect to a listing of all our available online resources, as well as a listing of outside resources that are available to the public for free.

Please use this link for the latest updates on the Coronavirus and the North Shore Public Library.

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