Frequently Asked Questions

The Library is following CDC guidelines in regards to mask wearing. Please click here for more information. For a listing of our Virtual Programs, click here.

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If you need to contact a Librarian or need help with your library card, please see below:

• Click Here To Email A Reference Librarian: info@northshorepubliclibrary.org
• Click Here If You Need A New or Replacement Library Card

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FAQs: What if my library material is due during the closure?

• Ans:  The Library is now open.

What if I have an item on hold or on reserve?

• Ans: The Library is open for hold/reserves pickups at the circulation desk inside the building.

Can I return items or use the book drop?

• Ans: The book drop is open for outside returns during Library hours of operation.

Can I reserve a room?

• Ans: Meeting room applications are not being accepted during this time.

Can I use Museum Passes?

• Ans: Please check the Museum Pass Page for the latest information and availability of Museum Passes.

What do I do if I want to use the online resources, but I do not have a card, can’t find my card, or my card is expired?

• Ans: Please CLICK HERE for a new card or to request that your current card gets updated. Any questions, please email  circ@northshorepubliclibrary.org, or call 631-929-4488 during the hours listed above.

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• Please use this link to connect to a listing of all our available online resources, as well as a listing of outside resources that are available to the public for free.

 

• Please use this link for the latest updates on the Coronavirus and the North Shore Public Library.

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