Frequently Asked Questions - North Shore Public Library

If you do not see your question below, please feel free to contact a Reference Librarian at info@northshorepubliclibrary.org

FAQs: What if my library material is due during the closure?

Ans: Most material was automatically renewed until June 1, and any item that was not, or happens to be late, will have all fines waived once we are reopened.

What about library programs in Spring 2020?

Ans: All programs through Spring 2020 have been cancelled. Full refunds will be issued for paid programs once we are reopened.

What if I have an item on hold or on reserve?

Ans: Any item currently on our holdshelf will remain for the duration of the closure and will be waiting for you once we reopen. Any other reserve you may have on your account will also remain and your place on the holdlist will not be impacted by the closure. Reserve requests will be filled after the library reopens.

Can I return items or use the book drop?

Ans: The bookdrop is closed during the Library's closure. Please hold onto library material and return them when the library reopens. Any item that ends up late will have all late fees waived.

Can I reserve a room?

Ans: Meeting room applications are not being accepted during the closure period.

Can I use Museum Passes?

Ans: The North Shore Public Library Museum Pass Program will not be available during the closure.

What do I do if I want to use the online resources, but I do not have a card, can’t find my card, or my card is expired?

Ans: You can sign up for a temporary card which will allow some access to our online resources. A North Shore Public Library staff member will be checking to see if any temporary cards have been created. They will then transfer temporary cards over to full access library cards which will grant you full access to all the library online resources and virtual programming. You will be notified by email with your new full access barcode once it is ready.
- To register for a temporary library card, please click here!

Please use this link to connect to a listing of all our available online resources, as well as a listing of outside resources that are available to the public for free.

If you do not have a library card, please click here to get a temporary online card that will allow you to access some of the online resources.

Please use this link for the latest updates on the Coronavirus and the North Shore Public Library.

You are now leaving North Shore Public Library

The link you have selected is located on another website. The linked site contains information that has been created, published, maintained, or otherwise posted by institutions or organizations independent of the Library. We do not endorse, approve, certify, or control any linked websites, their sponsors, or any of their policies, activities, products, or services. We do not assume responsibility for the accuracy, completeness, or timeliness of the information contained therein.